Cancellation Requests:

Please complete and submit your cancellation request using the form below.

Sorry you have to cancel.  With any questions don't hesitate to email - we are here to help! 


We offer an awesome transfer program, where up to Noon EST 22 days before the event, you can transfer into a different LineUP (free of cost!)! Learn more by scrolling below.

We also offer, and strongly suggest purchasing, extensive cancellation insurance through Vertical's RegSaver

  • If you cancel your LineUP event registration prior to Noon EST 22 days before the event (or more):
    • Transfer your registration to another date - FREE of cost! See FAQ #5 for details
      • Please note that we are unable to transfer your registration to a date for which you are already registered.
    • Alternatively, you may opt to receive a full refund, less an $89 deposit + processing fee.
    • In addition, college clinic registrations + Rivalry Games will be refunded with either option chosen (processing fees are non-refundable).
  • If you cancel after Noon EST 22 days prior to the event, or within 21 days of the event:
    • No refund, credit, or transfer can be offered, regardless of the reason for cancellation.
      • This includes reasons such as injury, sickness, travel issues, selection for a club or select team, Nexus commitments, or boarding school restrictions, among others.
  • Please understand, we cannot replace you with someone on the waitlist within 21 days, as your jersey and number have been assigned and all materials have been printed with your name, number and individual details. In addition, clinics have been locked-in and finalized and coaches have been paid for your clinic participation. Each athlete has been coded and assigned and cannot be replaced within 21 days. Unlike other events, LineUP manages each athlete's customized schedule, coordinating 200+ athlete schedules sometimes creating over 2500 individual clinic hours for each event.

Since our event operates in partnership with colleges and NCAA coaches, we are bound by NCAA compliance rules and regulations. We cannot make any special exceptions to our cancellation policy as this would break NCAA compliance. When you register for LineUP and consent to our waivers, you're acknowledging and agreeing to abide by our cancellation policy.

Cancel & Transfer Forms:

To cancel, complete the cancellation form here. We will use the submission date as your official cancel date.

If you opt to transfer instead of cancel (provided it's requested before Noon EST 22 days prior to the event), kindly complete the transfer form here. Further details regarding transfers can be found in the FAQ under the question 'Can I transfer event registration to a different LineUP?'.

To make any cancellation or transfer request complete you must fill out one of the above forms. Please email with any questions

INSURANCE: We STRONGLY encourage the insurance HERE. This is a 3rd party insurance that we recommend you purchase. Please be aware, within Noon EST 22 days of your LineUP, we cannot offer any refund nor credit for ANY reason. This is why we offer insurance.
COLLEGE COMMITMENT: The only exception to the cancellation policy is if you verbally commit with a college program. If this is the case, we have to know outside of 21 days of your LineUP with an email written to specifying the name of the program your daughter verbally committed to, along with the date of that commitment (the sooner we know the better). You will receive a full refund less $45 service charge. Within 21 days of the event we are unable to offer any refund.
HOCKEY SELECTIONS/NEXUS: If you are waiting on hockey selections that might overlap or interfere with the LineUP you registered for, this includes a club travel team, Nexus, a USA select team or any other special team, we cannot make any special exceptions. We encourage you to communicate with the organizer of that selection team prior to registering for LineUP and don't recommend doubling up on events. Outside of 21 days of your LineUP date, we offer our transfer program, so communicate with that organization by then. We cannot make any special exceptions per NCAA compliance.